Support
Email info@peak-days.com
A real person reads every message — we usually reply within two working days. If something isn’t syncing, tell us which watch you run with and the date of the run; that’s almost always enough for us to find it.
Sign in to your account at app.peak-days.com.
Getting your runs into Peak Days
Peak Days adapts your plan from the runs you actually do, so the first thing worth setting up is the path your runs take to reach us. It depends on your phone, not your watch.
iPhone
Peak Days reads your runs from Apple Health. Almost every watch — Garmin, COROS, Suunto, Polar, Apple Watch — writes there automatically once its own app is installed on your phone.
- Open Peak Days and go to Profile → Devices & connections.
- Tap Apple Health and allow access when iOS asks.
- On the permission screen, turn on Workouts, Heart Rate, Heart Rate Variability, Sleep and Elevation.
The one that catches people out. Apple asks you to allow each data type separately, and it defaults them to off. If you tap “Allow” without switching anything on, Peak Days will look connected and receive nothing at all. If your runs aren’t appearing, this is the first thing to check — iOS won’t ask a second time, so go to iPhone Settings → Health → Data Access & Devices → Peak Days and turn the toggles on there.
Android
Peak Days reads your runs from Health Connect, which is built into newer Android versions and available from the Play Store on older ones. Your watch’s own app (Garmin Connect, COROS, Suunto) needs to be installed and writing to Health Connect.
- Open Peak Days and go to Profile → Devices & connections.
- Tap Health Connect and grant the permissions it asks for.
- Include Elevation gained and VO₂ max — without those, your climb and fitness numbers will be missing or wrong.
Apple Watch
Peak Days has its own Apple Watch app, installed alongside the phone app. It records the run itself — with the route on screen, off-route alerts and live climb guidance — and the run appears in Peak Days when your watch next syncs with your phone. Nothing to connect.
Strava
You can connect Strava to see your Strava activities inside Peak Days. Be aware of the limitation, because it is deliberate: your coach does not read Strava data. Strava’s API terms restrict how their data may be used, so we keep it walled off from the coaching and planning engine. Runs that reach us through Apple Health or Health Connect are the ones that shape your plan.
Getting your session onto your watch
Apple Watch
Automatic. Your next planned session and its route are already on the watch — open Peak Days on your wrist and press start.
Garmin
Routes transfer cleanly. Export the route from the session as a GPX file and import it in Garmin Connect (Training & Planning → Courses → Import), then send it to your watch.
Structured workouts are more awkward, and we would rather be straight with you than have you hunt for a button that doesn’t exist. Garmin Connect cannot import a workout file on the phone or the web — Garmin only supports this over USB. Export the .FIT workout from Peak Days, connect your watch to a computer with its cable, and copy the file into the GARMIN/NewFiles folder on the watch. It appears under your saved workouts after you unplug.
COROS, Suunto, Polar and others
Export your route as a GPX file and import it using your watch brand’s own app, which will sync it to the watch for navigation. Structured workouts still have to be entered by hand on these brands for now.
We’re working on removing this step entirely. Direct integrations are in progress so your session and its route arrive on your watch automatically, with no files to move. If it matters to you, tell us which watch you run — it genuinely affects what we build next.
My run didn’t appear
Peak Days has a guided version of this built in: Profile → Devices & connections → Not seeing your run?. It checks each link in the chain and tells you which one is broken. If you’d rather work through it yourself:
- Did the run reach your watch brand’s own app? Open Garmin Connect, COROS, Suunto or Apple Fitness and confirm the run is there. If it isn’t, the run hasn’t left your watch yet — sync it there first.
- Check your health permissions. The warning above catches most cases: connected, but every data type switched off.
- Give it a few minutes and reopen Peak Days. Runs arrive through your phone’s health store, which can lag a little behind the watch.
- Still missing? Email us the date and the watch you used and we’ll trace it.
If a run arrived but the climb looks wrong, that’s worth reporting too. Elevation is measured differently by different watches, and we’d like to see the case.
Your data
Your training data is yours. You can disconnect any service at Profile → Devices & connections, which stops the flow immediately, and you can delete your account and everything in it at Profile → Privacy & data → Delete my account.
What we collect and why is set out in full in our Privacy Policy. We never sell your data and never share it with third parties.
Something else
Bugs, feature requests, a plan that looks wrong, or a question about training — all of it goes to the same place: info@peak-days.com. Peak Days is built by a very small team, and feedback from runners is what decides the order we build things in.
See also: Privacy Policy · Terms · Health disclaimer.