Support
Email info@peak-days.com
A real person reads every message — we usually reply within two working days. If something isn’t syncing, tell us which watch you run with and the date of the run; that’s almost always enough for us to find it.
Sign in to your account at app.peak-days.com.
Getting your runs into Peak Days
Peak Days adapts your plan from the runs you actually do, so the first thing worth setting up is the path your runs take to reach us. Peak Days works with Apple Watch, Garmin and Suunto. Other devices coming soon.
iPhone
Peak Days reads your runs from Apple Health, and Apple Watch, Garmin and Suunto all write there automatically once the watch’s own app is installed on your phone.
- Open Peak Days and go to Profile → Devices & connections.
- Tap Apple Health and allow access when iOS asks.
- On the permission screen, turn on Workouts, Heart Rate, Heart Rate Variability, Sleep and Elevation.
The one that catches people out. Apple asks you to allow each data type separately, and it defaults them to off. If you tap “Allow” without switching anything on, Peak Days will look connected and receive nothing at all. If your runs aren’t appearing, this is the first thing to check — iOS won’t ask a second time, so go to iPhone Settings → Health → Data Access & Devices → Peak Days and turn the toggles on there.
Android
Same idea, through Android’s own health store: go to Profile → Devices & connections, tap the health connection and grant everything it asks for — including elevation and VO₂ max, or your climb and fitness numbers will be wrong. Your watch’s own app needs to be installed and writing to it. On Garmin you can skip this entirely and use the direct connection below, which works the same on both phones.
Apple Watch
Peak Days has its own Apple Watch app, installed alongside the phone app. It records the run itself — with the route on screen, off-route alerts and live climb guidance — and the run appears in Peak Days when your watch next syncs with your phone. Nothing to connect.
Garmin, the direct way
The health-store route above works. But Peak Days also has its own two apps in the Garmin Connect IQ store, and they are better: your runs arrive with their heart rate and their climb intact, and they arrive whether you are on an iPhone or on Android.
- In the Connect IQ store on your phone, install Peak Days Live. It is a data field, so it rides along inside Garmin’s own run recording and sends us our own copy. Garmin’s file is untouched.
- On the watch, in the Run activity: hold UP → Run Settings → Data Screens → Connect IQ → Peak Days Live.
- Open Peak Days on your phone, go to Profile → Devices & connections → Garmin, and enter the pairing code the watch shows you.
Why it asks for a code twice. If you also install Peak Days (the app that brings today’s session and route to the watch), you will pair a second time. Garmin keeps the two apps’ settings completely apart, so each one needs its own code. It is not a bug and it is not us losing the first one.
One limit worth knowing before you start: the data field needs a watch on Connect IQ 5.0 or newer. Older watches — fenix 6, Forerunner 945 and 245, Instinct 2, vivoactive 4 — top out below that and cannot run it. They still work perfectly through the health store above.
And if you ever want a run in by hand, Garmin Connect will export it as a .fit file: Profile → Devices & connections → This phone → Import a run takes one file, a pile of them, or the single zip of your whole account history.
Suunto
On an iPhone, connect your Suunto account at Profile → Devices & connections → Suunto and sign in. From then on Suunto’s cloud tells us about each run as you finish it, and your sleep and heart-rate variability come across for the morning read too.
On Android, Suunto does not offer this, so record with Start run in Peak Days and your phone is the recorder.
One thing about Suunto we would rather you heard from us. The connection is built and running, but we are still on Suunto’s developer access while they review our application for production access. That access has a hard weekly ceiling on how much we can ask their servers for, shared across everyone using Peak Days. If a Suunto run is slow to appear or does not appear at all, that is the likely reason — tell us and we will pull it in by hand.
Strava
You can connect Strava to see your Strava activities inside Peak Days. Be aware of the limitation, because it is deliberate: your coach does not read Strava data. Strava’s API terms restrict how their data may be used, so we keep it walled off from the coaching and planning engine. Runs that reach us from your watch or your phone’s health store are the ones that shape your plan.
Getting your session onto your watch
Apple Watch
Automatic. Your next planned session and its route are already on the watch — open Peak Days on your wrist and press start.
Garmin
Install Peak Days from the Connect IQ store and pair it with the code it shows you. Then, on the watch, open it and pick today’s session. It downloads a real Garmin workout and a real Garmin course — not a lookalike drawn by us. Garmin’s own software files them where it files everything else, which means ClimbPro, turn prompts and the workout screen all behave exactly as they always have. There is no cable and no file to move.
If you would rather not install anything, the old path still works: export the route as GPX and import it in Garmin Connect under Training & Planning → Courses → Import.
The one thing Garmin genuinely cannot do. A structured workout file cannot be imported through Garmin Connect on the phone or the web — drop one in and it silently turns into a course. Garmin only accepts a workout file over USB. So if you want the workout without the Connect IQ app, export the .FIT workout from Peak Days, plug the watch into a computer and copy the file into the GARMIN/NewFiles folder. This is a Garmin limitation, not ours, and installing our Connect IQ app is the way around it.
Suunto
With your Suunto account connected, open Peak Days and your next planned runs travel to the watch as SuuntoPlus Guides, ready on Suunto’s own guide screen during the run. The route goes into your Suunto route library at the same time.
One switch you have to flip yourself. After a route arrives, open it in the Suunto app and turn on “Use in watch”. Suunto’s route interface has no way for us to set that switch for you — there is simply no command for it — so every app that sends routes to a Suunto ends at the same toggle. Once it is on, the route syncs to the watch as normal.
Another brand?
Other devices coming soon.
Tell us which watch you run. It genuinely affects the order we build things in — Garmin and Suunto both got built because testers asked for them.
My run didn’t appear
Peak Days has a guided version of this built in: Profile → Devices & connections → Not seeing your run?. It checks each link in the chain and tells you which one is broken. If you’d rather work through it yourself:
- Did the run reach your watch brand’s own app? Open Garmin Connect, Suunto or Apple Fitness and confirm the run is there. If it isn’t, the run hasn’t left your watch yet — sync it there first.
- On Garmin, is Peak Days Live actually added to a data screen? It records for the whole activity once it is there, but a watch that has it installed and never added to a screen will record nothing. Check Run Settings → Data Screens → Connect IQ.
- Check your health permissions. The warning above catches most cases: connected, but every data type switched off.
- Give it a few minutes and reopen Peak Days. Runs arrive through your phone’s health store, which can lag a little behind the watch.
- Still missing? Email us the date and the watch you used and we’ll trace it.
If a run arrived but the climb looks wrong, that’s worth reporting too. Elevation is measured differently by different watches, and we’d like to see the case.
Your data
Your training data is yours. You can disconnect any service at Profile → Devices & connections, which stops the flow immediately, and you can delete your account and everything in it at Profile → Privacy & data → Delete my account.
What we collect and why is set out in full in our Privacy Policy. We never sell your data and never share it with third parties.
Something else
Bugs, feature requests, a plan that looks wrong, or a question about training — all of it goes to the same place: info@peak-days.com. Peak Days is built by a very small team, and feedback from runners is what decides the order we build things in.
See also: Privacy Policy · Terms · Health disclaimer.